OUR PEOPLE

MANDY NORMOYLE
MANDY NORMOYLE

NATIONAL SAFETY, HEALTH & ENVIRONMENT MANAGER
........................................................................................................................................

What do you like about working for Parmalat?

I love the autonomy and the very simple approach to business. Prior to joining Parmalat, I worked a large multi national for 18 years, and as much as I loved the company and marveled at the scale and complexity, I found the bureaucracy and red tape almost suffocating. It didn’t allow you to do your job in an effective or timely manner. At Parmalat, we’re empowered to do our jobs. You can get in and get things done. You're encouraged to be innovative. It’s great for development of individual skills, as well as the business.


What does your role involve?

I look after the Health Safety and Environment initiatives for Parmalat Australia, so that’s right across the all the individual businesses - Harvey Fresh, Jindi, Lemnos and most recently, Longwarry. A total of 2500 employees.


It must be challenging, engaging so many people across different locations?

Yes it is. It takes time, especially Integrating new businesses into a specific safety culture. But that makes it all the more rewarding when we achieve our goals. The culture of continuous improvement is what drives our thinking and actions.
MANDY NORMOYLE
MANDY NORMOYLE
GARETH DAVEY
GARETH DAVEY

NATIONAL BUSINESS MANAGER FOR FOOD SERVICE
........................................................................................................................................

Tell us about your role.

In simple terms, I’m responsible for all our “out of home customers” – so practically everything that’s not grocery or convenience, customers who serve our products to consumers or use them as ingredients to further produce products or meals. From quick service restaurant chains, Hotels, Restaurants and Cafés, the health & education sector, right through to commercial catering companies like Compass. My team manages all those customers.


That doesn’t sound like a very big job!?

No – it’s an absolute walk in the park! No seriously, it’s a great role, and there are genuine opportunities to stamp your mark and make a difference. And I’ve got a great team – that makes it even more rewarding.


What specifically do you like about working for Parmalat?

I love the level of accountability that goes with every role. People are employed to do a job, and the culture and structure within the business encourages them to get on and do it. If you identify a problem or an opportunity, it’s yours to fix or pursue. And you know you’ll have the backing of your manager.


Why would you recommend Parmalat to others?

Apart from the culture of accountability, the appeal to me is simply the combination of great people and great brands. This has been a targeted focus over the past few years – bringing into the business people who are the best in their field, developing our own internal talent and improving what we do at every level, across every function. And the brand piece – well you can have the best brands in the world, but they still need people behind them, seizing the opportunities and driving growth. That’s what we’ve got. The true test - we honesty wouldn’t swap anything we have, for what our opposition has.
GARETH DAVEY
GARETH DAVEY
SAMER HAIFAWI
SAMER HAIFAWI

SUPPLY AND NEW BUSINESS DEVELOPMENT MANAGER
........................................................................................................................................

Taking a helicopter view, what appeals to you about working for Parmalat?

There are a lot of different attractions. In no particular order, multi-national company, a lot of well recognized brands, great people, great culture, and plenty of exciting plans for the future.


Tell us about your career path. You’ve had a wide variety of roles at Parmalat in a relatively short period. Has that been a good thing, or has it been challenging?

It’s been both – but I certainly wouldn’t swap the experience for anything. Five different roles in 9 years – from Lab, to Technical Manager, Quality manager, Site manager and most recently I’ve moved into a Supply and Business Development role within the Export division. The best aspect is getting exposure to different parts of the business, and developing new skill sets to meet those challenges. I think it provides a good insight into the Parmalat culture. The focus is on developing skilled business leaders, rather than functional or technical experts.


How difficult is it coming into an area of the business that may well be completely foreign?

I think some of the same business principles apply regardless of the function, but you also have the support of people with tremendous experience and knowledge. And if you ask the right questions, you can pick things up pretty quickly. The upside is that you are looking at the function with a fresh set of eyes. You're bringing a different skill set to the department, and that’s great for the team and great for the individual.


What gives you the greatest satisfaction of working at Parmalat?

I think the stretch targets. That keeps everybody on their toes. Even if you don't quite achieve them all, getting close is rewarding. The other really pleasing aspect is playing a role in the development of the people I’ve worked with. When they’re promoted, there’s a sense that you’ve contributed in some small way to their personal and career growth.
SAMER HAIFAWI
SAMER HAIFAWI
MEABH O'CARROLL
MEABH O'CARROLL

FINANCIAL CONTROLLER
........................................................................................................................................

Tell us about your role at Parmalat.

My role is Financial Controller, so among other things, I’m responsible for financial accounting, treasury and accounts payable functions.


What do you like about working for Parmalat?

I like the general mood of the business. Parmalat has a very good and well earned reputation for the environment it provides for its employees. It’s friendly and supportive, and at the same time exciting and challenging. There’s always something new happening. I’ve been in same role since I joined the company almost three years ago, however with the continuous growth of the company, I’m faced with new challenges and exposed to different opportunities every day. You feel like you’re on a journey, rather than just an employee who’s coming in every day, doing a job, and going home.


Parmalat has three very clear values – Ambition, Simplicity, Engagement. Can you think of an instant where one or more of those values have guided your thinking or behavior?

I’d like to think all three core values guide my behavior. The big one for me is Engagement. Engagement comes from giving people genuine responsibility, allowing them to make decisions, and in turn, make a difference. It creates a loyalty to the company and that’s what I believe differentiates Parmalat.


If you had to nominate one specific appeal, what would it be?

Definitely the people. We know how to work hard, but we also know how to have fun. There’s a great sense of team work, support and encouragement across all functions, driven by the leadership team. People development is another key focus of the business.
MEABH O'CARROLL
MEABH O'CARROLL
TRACEY BERKELEY
TRACEY BERKELEY

MARKETING MANAGER, FRESH DAIRY
........................................................................................................................................

Tell us about your career to date.

I’m a long termer - 17 years! I started as a Sales rep on the Route team, then moved into Marketing. I spent a couple of years up in Darwin as the Regional Marketing Manager - that was a fantastic experience. Since moving back to Brisbane, I’ve had a range of other marketing roles, I’ve also had a couple of babies! Now I’m responsible for Fresh Dairy across the three Master brands, Vaalia, Rachels and Pauls. So that’s yoghurts, custards, creams and desserts - pretty well all the delicious stuff!


What keeps you working at Parmalat?

I just love what I do. I don't even think of it as work. I’m so passionate about the brands – and I love sharing that passion with my team, and ultimately the consumers. The sense of satisfaction I derive from being in a supermarket or a convenience store, and seeing somebody pick out one of our products and put it in their trolley, is just enormous. All the brands have something different and special about them, and contributing to that understanding, through our brand campaigns and the other work we do – for me that’s a privilege.


How would describe the culture within the business?

Energetic, passionate, proactive, busy! Our CEO Craig Garvin has done an incredible job since he arrived at Parmalat. He creates autonomy and then holds people accountable. Parmalat is a business that recognizes good talent, develops people, and rewards achievement. We’re also in growth mode which is exciting. There’s always something big happening. I just love being part of it.
TRACEY BERKELEY
TRACEY BERKELEY
MAL PARROT
MAL PARROT

NORTHERN REGION MANUFACTURING MANAGER
........................................................................................................................................

What was the appeal of Parmalat, when you applied to join the company?

I loved the Dairy industry for a start, and I saw Parmalat as a specialist dairy company, with a clear vision. They were committed to investing in the industry. There was a very clear strategic plan – develop a national footprint, build great brands, and then explore opportunities in within the Asian region. That vision I found very appealing. From a personal view point, clearly with expansion comes opportunity. New roles, new challenges. So it’s an exciting time to be part of the company.


What does your role involve?

I’m responsible for all the manufacturing plants in the Northern region – Darwin, Rockhampton, Nambour and South Brisbane. I’m also the site manager in South Brisbane, which in terms of volume is far and away our largest production facility. It’s a challenge, staying abreast of the activities across multiple sites, but I’m fortunate to have a support of a lot of very capable people.


Why would you recommend Parmalat to others?

Above anything else, the people. They are a great bunch. From the moment I joined the company two and a half years ago, I felt very comfortable being myself. There’s no pretense. The whole culture is centred around authenticity - real people doing real jobs. The other appeal is the work ethic. It’s standard across the business. People who are not prepared to get in and get their hands dirty simply don’t last.
MAL PARROT
MAL PARROT
MANDY NORMOYLE
MANDY NORMOYLE

NATIONAL SAFETY, HEALTH & ENVIRONMENT MANAGER
........................................................................................................................................

What do you like about working for Parmalat?

I love the autonomy and the very simple approach to business. Prior to joining Parmalat, I worked a large multi national for 18 years, and as much as I loved the company and marveled at the scale and complexity, I found the bureaucracy and red tape almost suffocating. It didn’t allow you to do your job in an effective or timely manner. At Parmalat, we’re empowered to do our jobs. You can get in and get things done. You're encouraged to be innovative. It’s great for development of individual skills, as well as the business.


What does your role involve?

I look after the Health Safety and Environment initiatives for Parmalat Australia, so that’s right across the all the individual businesses - Harvey Fresh, Jindi, Lemnos and most recently, Longwarry. A total of 2500 employees.


It must be challenging, engaging so many people across different locations?

Yes it is. It takes time, especially Integrating new businesses into a specific safety culture. But that makes it all the more rewarding when we achieve our goals. The culture of continuous improvement is what drives our thinking and actions.
MANDY NORMOYLE
MANDY NORMOYLE
GARETH DAVEY
GARETH DAVEY

NATIONAL BUSINESS MANAGER FOR FOOD SERVICE
........................................................................................................................................

Tell us about your role.

In simple terms, I’m responsible for all our “out of home customers” – so practically everything that’s not grocery or convenience, customers who serve our products to consumers or use them as ingredients to further produce products or meals. From quick service restaurant chains, Hotels, Restaurants and Cafés, the health & education sector, right through to commercial catering companies like compass. My team manages all those customers.


That doesn’t sound like a very big job!?

No – it’s an absolute walk in the park! No seriously, it’s a great role, and there are genuine opportunities to stamp your mark and make a difference. And I’ve got a great team – that makes it even more rewarding.


What specifically do you like about working for Parmalat?

I love the level of accountability that goes with every role. People are employed to do a job, and the culture and structure within the business encourages them to get on and do it. If you identify a problem or an opportunity, it’s yours to fix or pursue. And you know you’ll have the backing of your manager.


Why would you recommend Parmalat to others?

Apart from the culture of accountability, the appeal to me is simply the combination of great people and great brands. This has been a targeted focus over the past three years – bringing into the business people who are the best in their field, developing our own internal talent and improving what we do at every level, across every function. And the brand piece – well you can have the best brands in the world, but they still need people behind them, seizing the opportunities and driving growth. That’s what we’ve got. The true test - we honesty wouldn’t swap anything we have, for what our opposition has.
GARETH DAVEY
GARETH DAVEY
SAMER HAIFAWI
SAMER HAIFAWI

SUPPLY AND NEW BUSINESS DEVELOPMENT MANAGER
........................................................................................................................................

Taking a helicopter view, what appeals to you about working for Parmalat?

There are a lot of different attractions. In no particular order, multi-national company, a lot of well recognized brands, great people, great culture, and plenty of exciting plans for the future.


Tell us about your career path. You’ve had a wide variety of roles at Parmalat in a relatively short period. Has that been a good thing, or has it been challenging?

It’s been both – but I certainly wouldn’t swap the experience for anything. Five different roles in 9 years – from Lab, to Technical Manager, Quality manager, Site manager and most recently I’ve moved into a Supply and Business Development role within the Export division. The best aspect is getting exposure to different parts of the business, and developing new skill sets to meet those challenges. I think it provides a good insight into the Parmalat culture. The focus is on developing skilled business leaders, rather than functional or technical experts.


How difficult is it coming into an area of the business that may well be completely foreign?

I think some of the same business principles apply regardless of the function, but you also have the support of people with tremendous experience and knowledge. And if you ask the right questions, you can pick things up pretty quickly. The upside is that you are looking at the function with a fresh set of eyes. You're bringing a different skill set to the department, and that’s great for the team and great for the individual.


What gives you the greatest satisfaction of working at Parmalat?

I think the stretch targets. That keeps everybody on their toes. Even if you don't quiet achieve them all, getting close is rewarding. The other really pleasing aspect is playing a role in the development of the people I’ve worked with. When they’re promoted, there’s a sense that you’ve contributed in some small way to their personal and career growth.
SAMER HAIFAWI
SAMER HAIFAWI
MEABH O'CARROLL
MEABH O'CARROLL

FINANCIAL CONTROLLER
........................................................................................................................................

Tell us about your role at Parmalat.

I’m the Financial controller, so among other things, I look after the financial accounting, the treasury function – the banking and the cashflow. The Accounts Payable team also report into me.


What do you like about working for Parmalat?

I like the general mood of the business. Parmalat has a very good and well earned reputation for the environment it provides for its employees. It’s friendly and supportive, but at the same time challenging. There’s always something big happening. For instance, I’ve had same role since I joined the company almost three years ago, but in another sense, I’m doing new and different things all the time. I’m faced with different challenges and exposed to different opportunities every week. You feel like you’re on a journey, rather than just a worker who’s coming in every day, doing a job, and going home.


Parmalat has three very clear values – Ambition, Simplicity, Engagement. Can you think of an instant where one or more of those values have guided your thinking or behavior?

I’d like to think they guide my behavior all the time! Ambition to me simply means wanting to get better. Do things better. Simplicity – well I’m Irish, so there can be no question about that! I’m joking! Simplicity encourages you to remove the clutter, and go to the core of the issue. Sometimes that’s harder than it sounds. The big one for me is Engagement. Engagement comes from giving people genuine responsibility. Allowing them to make decisions, and in turn, make a difference. That’s what I believe makes Parmalat special – and different.


If you had to nominate one specific appeal, what would it be?

Definitely the people. We know how to work hard, but we also know how to have fun. There’ a big difference between taking what you do seriously, and taking yourself seriously. At Parmalat, it’s definitely the latter, not the former! And that comes from the top – the senior leaders in the business.
MEABH O'CARROLL
MEABH O'CARROLL
TRACEY BERKELEY
TRACEY BERKELEY

MARKETING MANAGER, FRESH DAIRY
........................................................................................................................................

Tell us about your career to date.

I’m a long termer - 17 years! I started as a Sales rep on the Route team, then moved into Marketing. I spent a couple of years up in Darwin as the Regional Marketing Manager - that was a fantastic experience. Since moving back to Brisbane, I’ve had a range of other marketing roles, I’ve also had a couple of babies! Now I’m responsible for Fresh Dairy across the three Master brands, Vaalia, Rachels and Pauls. So that’s yoghurts, custards, creams and desserts - pretty well all the delicious stuff!


What keeps you working at Parmalat?

I just love what I do. I don't even think of it as work. I’m so passionate about the brands – and I love sharing that passion with my team, and ultimately the consumers. The sense of satisfaction I derive from being in a supermarket or a convenience store, and seeing somebody pick out one of our products and put it in their trolley, is just enormous. All the brands have something different and special about them, and contributing to that understanding, through our brand campaigns and the other work we do – for me that’s a privilege.


How would describe the culture within the business?

Energetic, passionate, proactive, busy! Our CEO Craig Garvin has done an incredible job in the five years he’s been with Parmalat. He creates autonomy and then holds people accountable. Parmalat is a business that recognizes good talent, develops people, and rewards achievement. We’re also in growth mode which is exciting. There’s always something big happening. I just love being part of it.
TRACEY BERKELEY
TRACEY BERKELEY
MAL PARROT
MAL PARROT

NORTHERN REGION MANUFACTURING MANAGER
........................................................................................................................................

What was the appeal of Parmalat, when you applied to join the company?

I loved the Dairy industry for a start, and I saw Parmalat as a specialist dairy company, with a clear vision. They were committed to investing in the industry. There was a very clear strategic – develop a national footprint, build great brands, and then explore opportunities in within the Asian region. That vision I found very appealing. From a personal view point, clearly with expansion comes opportunity. New roles, new challenges. So it’s an exciting time to be part of the company.


What does your role involve?

I’m responsible for all the manufacturing plants in the Northern region – Darwin, Rockhampton, Nambour and South Brisbane. I’m also the site manager in South Brisbane, which in terms of volume is far and away our largest production facility. It’s a challenge, staying abreast of the activities across multiple sites, but I’m fortunate to have a support of a lot of very capable people.


Why would you recommend Parmalat to others?

Above anything else, the people. They are a great bunch. From the moment I joined the company two and a half years ago, I felt very comfortable being myself. There’s no pretense. The whole culture is centred around authenticity - real people doing real jobs. The other appeal is the work ethic. It’s standard across the business. People who are not prepared to get in and get their hands dirty simply don’t last.
MAL PARROT
MAL PARROT